Schedule: Monday - Thursday: 8:00a - 5:00p  |  Friday: 8:00a - 2:00p

Frequently Asked Questions

What Conditions Does Northeast Digestive Treat?

At Northeast Digestive, we specialize in the diagnosis, treatment, and management of a wide range of digestive health conditions. Our experienced medical professionals are dedicated to providing comprehensive care for conditions including but not limited to:

Please note that this is not an exhaustive list, and our expertise extends to various other digestive health concerns as well. If you have questions about a specific condition or would like more information, please don't hesitate to contact us.

What Kind Of Procedures Does Northeast Digestive Offer?

Northeast Digestive offers a variety of advanced procedures aimed at addressing various digestive health concerns. Some of the procedures we provide include:

Please note that this is not an exhaustive list, and Northeast Digestive offers a comprehensive range of procedures tailored to individual patient needs. If you're seeking more information about a specific procedure or have questions, don't hesitate to reach out to us for further details.

How Do I Start Treatment With Northeast Digestive?

Initiating treatment at Northeast Digestive is a straightforward process designed to provide you with the best possible care. Here's how you can get started:

  1. Contact us and schedule an appointment:
    Begin by reaching out to us through phone, email, or the contact form on our website. Our team will work with you to find a convenient date and time for your initial consultation.
  1. Medical assessment:
    The medical professional you meet will perform a thorough assessment of your condition, which might include questions, physical examinations, and any necessary diagnostic tests.
  1. Diagnosis, treatment plan, and discussion:
    After gathering all necessary information, your healthcare provider will discuss their findings with you. If a diagnosis is established, they will present a personalized treatment plan tailored to your condition and needs. You'll have the opportunity to discuss the recommended treatment plan, including any procedures, medications, dietary changes, or lifestyle modifications.
  1. Ongoing care and patient support:
    Depending on your condition, ongoing appointments might be scheduled to monitor your progress and adjust the treatment plan if needed. Throughout your treatment journey, our team is available to answer your questions, address your concerns, and provide support.

Remember, your comfort and health are our priorities. Starting treatment at Northeast Digestive involves collaboration between you and our experienced medical professionals to create an effective and personalized care plan. If you're ready to begin your treatment journey or have any further inquiries, please contact us, and we'll be more than happy to assist you.

How to Prepare For Your Procedure At Northeast Digestive

Preparing for a procedure involves several important steps to ensure a smooth and successful experience. Here's a general guideline on how to prepare:

  1. Consultation Appointment:
    If your procedure was recommended during a consultation, the specialist will provide you with specific preparation instructions. Make sure to understand these instructions clearly and ask any necessary questions.
  1. Review Instructions:
    Carefully read any instructions provided by our team. These instructions will be tailored to the specific procedure you're undergoing. This can include dietary restrictions, medication instructions, recovery times, and more.
  1. Inform About Health Conditions:
    Share any health conditions, allergies, or previous adverse reactions to anesthesia or procedures with the medical team. This information is crucial for your safety.
  1. Arrive On Time:
    Arrive at the facility on time for the procedure. Being punctual helps maintain the procedure schedule and reduces stress.

By following these preparation guidelines, you can help ensure a safe and effective procedure at Northeast Digestive. Specific instructions might vary based on the type of procedure you're having, so it's essential to adhere to the instructions provided by the medical team. If you have any doubts or questions, reach out to our team for clarification. Your comfort and well-being are our priorities.

Does Northeast Digestive Have a Patient Portal?

Yes, you can access our Patient Portal here.

How Do Office Appointments Work at Northeast Digestive?

You will be seen by one of Northeast Digestive Health Center’s board-certified gastroenterologists or a qualified Physician Assistant under the direction of a physician. As a courtesy, we will call you 24 hours prior to your appointment to remind you.

Office visit consultations typically involve a discussion of health concerns and review of your medical records/personal history, a physical examination and scheduling of any needed procedures or tests. Except in urgent cases, endoscopic/invasive procedures will not be done the day of your office visit, so you may eat beforehand.

On the day of your appointment, please arrive 15 minutes prior to your scheduled office appointment. Patients who are late to their scheduled appointment may be required to reschedule to the next available opening.

Understanding In-Office Charges

At Northeast Digestive, we understand that questions about in-office charges, including Pathology charges, may arise. We offer detailed information to educate our patients about these charges to ensure transparency and clarity regarding their medical care costs. If you have any questions about our in-office charges, including Pathology, our staff is available to provide explanations and address your concerns. Below we’ve provided a basic breakdown of charges you may see:

  • Physician, Facility, & Anesthesia Charges
    Paid to Cab Gastro Assoc NE Digestive
  • Pathology Charges
    These can be broken into 3 categories:
    • Technical Component: VIZIA Diagnostics LLC
    • Professional Component: Cab Gastro Assoc NE Digestive
    • STAT Reads: Atrium Health or Cabarrus Pathology

If you have any questions about how you will be/were charged, please don’t hesitate to reach out to our billing department at 704-283-1842.

How To Cancel or Reschedule An Appointment

Should you need to cancel your office visit, we require 24 hours’ notice. If adequate notice is not provided, a fee will be associated. Patients who repeatedly miss a scheduled office visit without notice may be discharged from the practice. For procedure appointments, Northeast Digestive requires 3 business days’ notice to cancel or reschedule patient procedures.

What Should I Bring To My Appointment?

When preparing for your appointment at Northeast Digestive, it's important to bring certain items and information to ensure a smooth and productive visit. Here's a checklist of items you should consider bringing:

  • Identification and Insurance Information:
    Driver's license, passport, or another form of photo ID. Health insurance card or information, including policy numbers and group numbers.
  • Appointment Details:
    Any appointment confirmation emails or documents you received.
  • Medical Records, Documents, and Health History Information:
    Any medical records, test results, imaging reports, or referral letters related to your current condition or past medical history. Also, bring a list of medications you are currently taking, including prescribed medications, over-the-counter drugs, vitamins, and supplements.
  • List of Symptoms and Concerns:
    Make a list of your current symptoms, concerns, and questions you want to discuss with the healthcare provider.
  • Completed Forms:
    Any paperwork or forms provided by Northeast Digestive that you've filled out in advance.
  • Payment Information:
    Co-payments, deductibles, or other payment-related information as required by the practice.

Please note that this list may vary based on the nature of your appointment. Please check with our staff if you have any questions regarding the required information for your visit.

How Long Will The Visit Take?

The duration of a visit to Northeast Digestive can vary based on several factors, including the type of appointment, the reason for your visit, the complexity of your condition, and the healthcare provider's schedule.

To get a better idea of how long your specific appointment might take, it's recommended to inquire with Northeast Digestive's office when scheduling your appointment. Additionally, arriving a bit earlier than your scheduled appointment time can help ensure a smoother process and allow for any necessary paperwork or check-in procedures.

How Does Insurance & Billing Work at Northeast Digestive?

All copays and coinsurance will be collected prior to each office appointment. Check, cash or credit card payments are accepted. Any remaining balance may be set up on a payment plan if needed. We accept most major insurance networks. If you have doubts or concerns about your insurance, please verify your benefits and network participation with your insurance provider or contact us if you have a question about a specific insurance company.

As a courtesy, Northeast Digestive Health Center will contact your insurance company one week prior to your scheduled procedure to verify your benefits for in-office procedures. You will be notified of your estimated insurance benefits and the total patient amount due prior to your procedure date.

Important: Insurance benefit estimates are not guaranteed. Changes may occur during your procedure, which may affect your out-of-pocket expenses.

What is Women-to-Women Care at Northeast Digestive?

Northeast Digestive Health Center offers women-to-women care from our female gastroenterologists and physician assistants. Using state-of-the-art diagnostic tools in a supportive environment, we provide diagnosis and treatment for all digestive concerns, conditions, or diseases for female patients who wish to address their GI issues with another woman.

We diagnose and treat conditions commonly encountered by women like:

  • Abdominal bloating
  • Anorectal dysfunction/Pelvic floor dysfunction
  • Constipation
  • Fecal incontinence
  • Malabsorption/Celiac disease
  • Gastroesophageal reflux disease (GERD)
  • Ulcerative colitis/Inflammatory bowel disease (IBD)
  • Irritable bowel syndrome (IBS)
  • Rectal bleeding
  • Colon cancer

If you're seeking a personalized and empathetic approach to your digestive health needs, we invite you to experience the benefits of our program. To schedule an appointment or to learn more about our 'Women-to-Women Care' program, please don't hesitate to contact us. Your well-being is our top priority.

Call Northeast Digestive Today

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Call 704-783-1840 to make Northeast Digestive your digestive healthcare provider today!
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Contact Info

Northeast Digestive Health Center
1070 Vinehaven Drive NE
Concord, North Carolina 28025
Phone: (704)783-1840
Fax: (704)783-1850
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